Frequently Asked Questions
FAQs
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Insurances we accept:
Anthem BCBS, Cova, Encompass Health, Healthkeepers, Medi Blue HMO Medicare Advantage
Aetna
Aetna Medicare
Cigna PPO, HMO, Allegiance, Connect Network, Samaba
Carefirst Blue Cross Blue Shield
AARP (United Healthcare Medicare Advantage)
United Healthcare PPO, UMR, GEHA, Harvard Pilgrim
Sentara (Previously Optima Insurance)
Freedom Life Insurance
Meritain Health (Aetna Plan)
Multiplan (Selected Plans)
ASR Health Plan (Aetna Plan)
PHCS (Selected Plans)
U.S. Health Group
Allied Health
Insurances we do not accept:
Aetna HMO
Coordinated Care (Medicare and Medicaid Dual Complete)
Humana Gold Plus HMO (Medicare Plan), PPO
Tricare Primary Coverage (Only accepted as a Secondary Coverage)
United Healthcare Preventative Only Plans, Oxford Plan Veterans Affair, OHI EPO Non-Gated Liberty Network
Medicaid and Medicare- Dual Complete Plan
Anthem CareMore (Medicare)
Optimum VA
Kaiser Permanente- First Health
ACMG (Accountable Care Management- Bon Secour)
Ally Multiplan
We do not accept any Medicaid Plans
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Having a dermatologist can significantly benefit your skin and overall health. Dermatologists are experts in diagnosing and testing a wide range of skin, hair, and nail conditions, including skin cancer, acne, eczema, psoriasis, and hair loss. They can also provide expert advice on skincare routines, cosmetic treatments and preventative measures. Seeing a dermatologist is beneficial for:
Early detection of skin cancer
Effective treatment of skin conditions
Addressing acute skin issues
Cosmetic concerns
Hair and scalp health
Nail disorders
Skin care education
Expert diagnosis and treatment
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Yes. Our office is accepting new patients.
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Our office hours are 8am to 5pm Monday through Thursday with a break from 12pm to 1pm for lunch and on Fridays from 8am-1pm. We are located in the Highland II Building and our address is:
7229 Forest Avenue, Ste 100
Richmond, VA 23226 -
Please make sure to bring your photo ID, Insurance Card and a method of payment at the time of your visit.
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Our office is in-network for many insurance companies. See the FAQ above about insurance we accept and look for your personal insurance company. If you need more information, please feel free to call us at (804) 673-1119.
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While we are not a Medicaid provider, we do provide services for all who self-pay.
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You will need to bring your photo ID and insurance cards with you. We do require you to fill out some paperwork before your visit.
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We ask that you arrive 15 minutes before your appointment in order to fill out your initial paperwork.
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At Royal Dermatology, we pride ourselves on patients being able to schedule appointments quickly. For this reason, we have a $50 cancellation fee for appointments cancelled without 2 business days notice.
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We currently accept all major credit cards, checks and cash.
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Yes. Payment is required at the time service is rendered for any portion of your bill that your insurance plan will not pay.
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Every insurance policy is different. Some have a copay and others have a deductible. You can call your insurance company directly for your dermatology benefits, or call our office at (804) 673-1119 to find out more information on your individual benefits.
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Absolutely. We have many self-pay patients who visit our office.